Terms and Conditions

1 - SUBJECTS AUTHORIZED TO BOOK:

Are authorized to book one or more rooms only individuals, adults and in good standing with permits for stay in this country.

2 - ANIMALS:

No animals are allowed to enter the structure.

3 - ACCESSIBILITY:

The structure is located in an ancient building and unfortunately it is difficult to access for people with disabilities. 

4 - DOCUMENTS:

Upon arrival, the guest is required to show a valid identity document for registration, in accordance with the current provisions of the law.

The acquired data are treated in accordance with the current privacy legislation pursuant to law 675/96 and Legislative Decree No. 196 of 30 June 2003.

5 -  POLICY LIST:

FLEXIBLE CANCELLATION CONDITIONS

Some rates include flexible cancellation conditions.

In such cases, it is possible to cancel the reservation up to 14 days before arrival without any penalty.

Grace period: 2 hours

In the event of cancellation after the 14-day deadline, a penalty equal to 20% of the amount of the stay will be applied.

No-Show: If you do not show up, you will pay the full amount of the stay.

These conditions apply to stays made in the period between 1st October and 31st May.

Holidays are excluded (8 December, Christmas period - from 23 to 26 December, 1 January, Easter)

LESS FLEXIBLE CANCELLATION CONDITIONS

It is possible to cancel the reservation up to 7 days before arrival without any penalty.

In the event of cancellation after 7 days, a penalty equal to 20% of the amount of the stay will be applied.

Grace period: 2 hours.

No-Show: If you do not show up, you will pay the full amount of the stay.

These conditions apply to stays made in the period between 1st June and 30th September.

These conditions also apply to stays made during the holidays (8 December, Christmas period - from 23 to 26 December, 1 January, Easter).

NON-REFUNDABLE CANCELLATION CONDITIONS

Some rates include a non-refundable cancellation policy.

If you cancel reservations at non-refundable rates, you are not entitled to any refund.

6 - PAYMENT:

The balance payment for the stay will be made upon arrival in cash or with other authorized means of payment.

In case of booking through this website, a credit card pre-authorization is required for an amount equal to the total cost of the stay.

In the event of cancellation within the terms provided in the policy list (see point 3), the pre-authorized amount will be reversed.

In case of cancellation after the deadline provided in the policy list (see point 3), the pre-authorized amount will be charged.

7 - ACCESS KEYS:

Upon arrival at the facility, both the room keys and the keys to the entrance door of the facility will be delivered.

It is absolutely forbidden to produce duplicates of these keys.

In case of loss, a penalty of € 100.00 is charged entirely to the guest for the change of all locks.

It is absolutely forbidden to leave the key in the internal lock of the entrance door of the B&B which may obstruct free access to other guests and owners.

8 - BREAKFAST:

Breakfast will be available from 08:00 to 10:00 unless otherwise agreed with the manager of the b&b for special cases. It should be consumed in the breakfast room.

In the event of any known food intolerances and allergies, guests are requested to notify this in advance.

The use of the cofee area is allowed free of charge.

The use of the refrigerator is allowed free of charge, shared with other guests who may be present in the structure.

9 - COMMON AREAS:

The use of all common areas (hall, breakfast room, terrace) is allowed in respect of the other guests present in the structure.

10 - SMOKE:

Smoking is strictly forbidden in the internal areas of the B&B (rooms, bathrooms, hall, breakfast room).

11 - CLEANING:

During your stay the bedrooms, bathrooms and common areas will be cleaned every day.

In the case of long-term stays (over 5 days), the bedding will be changed in the middle of the stay.

12 - LINEN:

Extraordinary linen change is not included in the price, as is any extraordinary cleaning.

It is strictly forbidden to take linen (e.g. towels for use at the beach) out of the structure.

13 - PERSONAL OBJECTS:

The B&B is not responsible for items left unattended.

14 - DAMAGES AND MISSING OBJECTSI:

Any damage caused to the B&B, after ascertaining liability, must be compensated by the guest in agreement with the manager of the B&B.

Items missing from the equipment of the rooms, will be charged to the occupying guests.

15 - RECOMMENDATIONS AND PROHIBITIONS:

Correct use of the toilets is recommended, avoiding throwing in the toilet sanitary towels, cotton swabs and other objects that can block it (it is recommended to use the special baskets).

It is also recommended to turn off the lights every time you leave the room; keep the lights off in the entrance hall during the night, and do not leave the windows open during your absence from the rooms; do not leave the battery chargers connected when not in use; do not leave taps open, (Water is a precious asset!); do not leave the air conditioners running while absent from the rooms; keep the TV at low volume so as not to disturb other guests.

It is forbidden to use heaters, electric heaters, gas stoves and the like inside the structure, as they can cause damage to the structure, to people and things.